Kweehost Refund Policy


Products purchased from Kweehost.com, it can be returned only if they are canceled within the following times:


               Annual Plans+ – Within 30 days of the date of the transaction


               Monthly Plans*+ – Within 48 hours of the date of the transaction.

                *Monthly plans include all plans for  one year (eg, 12 months.)               

               +Security products with correction services can not be reimbursed once a clearance request has been sent.

As part of this refund policy “Date of the transaction” means that the date of purchase of a product or service, whose date is included in the Kweehost, Product Agreement or in the renewal method of terms of the Terms, the applicable services(see here).

You can cancel a product at any time, but if released, the payment will be provided only if canceled, the payment will be requested for the product.


Note: Some products have different policies or vigilance requirements, including some products can not be refunded under any circumstances. See below the conditions of the applicable return of this product.This policy is provided in English, in a quantity that is provided in a translation, it is provided for convenience only and the English version will prevail in English and translation versions of the conflict.




Assisted Service
Refundable after the initial three months.


Domain Backorders


If a domain credit is applied to an auction, it is not reimbursable (if it has not been applied to an auction yet, it may be refunded within 30 days from the date of transaction).


Get Started Service

If a start-up service has already been completed, it is not reimbursable (if it is not completed yet, it can be reimbursed within 30 days from the date of transaction).



You can cancel the SEO services at any time and we will not charge you in the next months. However, your current month or last month’s cost will not be refunded since the service is already being processed. If you cancel the publishing services and request a refund within 48 hours of purchase or renewal, you can get full refund for that month’s service. However, after 48 hours, you are responsible for paying this month, but you will not be charged for the next few months.



You can request a refund within 30 days of the transaction date, if you still do not activate the product.

Professional Website and E commerce Services

Web Services:
30% cancellation fees, 70% cancellation fees, when the site design is distributed for review, non-refundable after it is completed.
Logo Design: Canceled fee of 40%, is processed, refundable if the model is not delivered.

Website Makeover Services:
30% cancellation fees, 70% canceled fees when the site design for the review is delivered, does not return after completion.


Purchased Product w/ Free Domain


A Purchased Product Includes a Free Domain Name If you cancel the purchased product, the domain name will be deducted from the return value of the catalog (where the list price is indicated in the Domain Name price in Kweehost.com and not a promotion, discount or other price reduction).


Expert Services


If a specialist service is already completed, it is not repayable (if it is not done, it can be returned within 30 days of the transaction date)


Hosting Services


If a hosting service is already completed, it is not repayable (if it is not made, it can be returned within 30 days of the transaction date).


Trustee Fees

Trustees will pay the fee if the domain is not registered successfully. The fees for the trustees are not refunded at the time of renewal fee.

Website Security

Refunds are available within 30 days of purchase only and will not be issued only for malware manual removal.

WordPress Premium Support:

Money can be refunded before the expiry of the billing cycle and cancellation of canceled credits. Based on the amount paid by the plan for the remaining credit, revenge will be prorated. A credit standard plan is planned by the total amount divided by the credit.



·Evaluation (disclosure and certified assessment is not reimbursable if the client has already applied the credit)

·Cloud Servers

·Configuration Add-Ons·

.Discount Domain Club (if used for purchase)

·Domain:  Buy a service (you can request a return if you do not send an offer to the domain for which the service was purchased)

.Merge or monitor

.Office Max Bundles

.Premium Domain Names

.Redemption Fees·

.Transfers (if successful)


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